Delivery Information
🚚 Delivery Information
We offer reliable tracked delivery across the UK and selected international destinations using trusted national and international couriers.
All delivery times are estimates and begin once your order has been dispatched. Orders are shipped from UK suppliers.
Delivery costs are clearly calculated and displayed at checkout before payment.
🇬🇧 UK Mainland Delivery
(Excludes Northern Ireland, Scottish Highlands & Islands)
Estimated delivery: 5–10 working days
| Item Weight | Cost |
|---|---|
| 0–8kg | £6.99 (Free on eligible orders over £60) |
| 8–30kg | £14.99 |
| 30kg+ (Bulky / Multi-box) | £24.99 |
Free delivery applies to eligible items only and excludes certain oversized or specialist-handling products.
🇬🇧 Northern Ireland, Scottish Highlands & Islands
(Including British Forces addresses)
Estimated delivery: 7–12 working days
| Item Weight | Cost |
|---|---|
| 0–8kg | £12.99 |
| 8–30kg | £24.99 |
| 30kg+ (Bulky / Multi-box) | £39.99 |
🌍 International Delivery (Selected Countries)
Estimated delivery: 2–11 business days (destination dependent)
Standard International (Zone 1)
| Item Weight | Cost |
|---|---|
| 0–5kg | £14.99 |
| 5–20kg | £29.99 |
| 20kg+ | £59.99 |
European Union Only (Zone 2 – Selected Countries)
| Item Weight | Cost |
|---|---|
| 0–5kg | £19.99 |
| 5–20kg | £39.99 |
| 20kg+ | £69.99 |
International customers are responsible for any customs duties, taxes, or import fees applicable in their destination country.
⚠️ Important Delivery Notes
- Free delivery thresholds do not apply to:
- Large items (over 1m in length)
- Heavy items (aggregates, compost, logs)
- Fragile items (ceramics, shower enclosures, glass products)
- Delivery times are estimates and may vary during busy periods
- Some items may be dispatched directly from our suppliers
- Tracking details will be provided where available
❓ Need help with delivery?
If you’re unsure about delivery costs or suitability for your location, our team is happy to help.
📧 Email: contact@batleydiy.co.uk