Shipping policy
🚚 Delivery Information
We offer fast, reliable delivery across the UK, with free delivery on qualifying orders.
All delivery times are estimates and begin once your order has been dispatched.
All orders are dispatched from the UK using trusted national couriers.
✅ Free UK Mainland Delivery
Free delivery is available on orders over £100 within the UK mainland, excluding certain large, heavy, or fragile items.
Free delivery does not apply to:
- Oversized items (over 1m in length)
- Heavy items (including aggregates, compost, and logs)
- Fragile items (such as ceramics and shower enclosures)
These items may incur a delivery charge due to specialist handling.
🇬🇧 Standard Delivery – UK Mainland (Excludes Northern Ireland)
Estimated delivery: 2–4 business days
| Item Weight | Cost |
|---|---|
| Under 1kg | £4 (Free over £100) |
| 1–10kg | £7 (Free over £100) |
| 10–30kg | £15 (Free over £350) |
| 30kg+ (Bulky) | £35 (Minimum order £100) |
⚡ Express Delivery – UK Mainland (Excludes Northern Ireland)
Estimated delivery: 1–3 business days
| Item Weight | Cost |
|---|---|
| Under 1kg | £7 (Free over £100) |
| 1–10kg | £10 (Free over £100) |
| 10–30kg | £20 (Free over £350) |
Express delivery is not available on bulky or oversized items.
🌍 Northern Ireland, Scottish Highlands & Islands
Estimated delivery: 2–7 business days
| Item Weight | Cost |
|---|---|
| Under 1kg | £7 |
| 1–10kg | £15 |
| 10–30kg | £25 |
| 30kg+ (Bulky) | £35 (Minimum order £100) |
📦 Additional Information
- Delivery costs are calculated at checkout
- Orders are shipped using trusted UK couriers
- Tracking information is provided once your order is dispatched
- Delivery times may vary during peak periods
If you have any questions about delivery, please contact our team before ordering.
FAQ
Q: Can I choose a delivery date?
A: At present, we are unable to offer timed or date-specific delivery.
Q: What happens if my item arrives damaged?
A: Please contact us within 48 hours and we’ll resolve this promptly.